Are you delivering the best customer service? A discussion with Yomdel, Ewe Move and Martyn Gerrard

In this panel, Yomdel explains how their solution is helping agents with their customer service through Live Chat and measurement and improvement through Mystery Shopping.

Tune in to see the panel answer the following questions:

- Let’s talk about Live Chat first. What made you decide you needed it, and how have you come to rely on it within the agency?
- How do you particularly integrate it with the sales and service processes of the agency?
- What do you guys see as the next most important focus for agents, in terms of optimising customer experience, for the benefit of customer and agency?
And much more!

Exclusive deal from Yomdel: Sign up through kerfuffle and benefit from an unbeatable 13% discount off our standard rates, and 50% off set-up cost! We’ve also agreed a kerfuffle GROUP OFFER to give agents the best rate possible going forward - so the more of you that sign-up the lower the cost! AND there's MORE! Learn more here.

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