It’s no secret that UK letting agents who use PayProp love PayProp. The rental payment automation platform holds a coveted 5-star rating on Kerfuffle and has also won four consecutive Best in Sector, Payment Services titles at the prestigious ESTAS Awards – entirely thanks to recommendations from happy clients.

But if you haven’t experienced the platform for yourself, you might not see what all the fuss is about. Isn’t PayProp just a rent reconciliation platform?

Well, yes – but there is so much more to PayProp than that. The platform’s straight-through bank-integrated approach to rental payment automation, and its growing range of extra features, make it a great fit for all kinds of letting agencies. Here’s why PayProp might be exactly what your agency needs.

Automated reconciliation

PayProp automatically matches incoming payments to the right tenants and properties, ringfences the money to ensure that it ends up in the right place, then calculates the payments to the landlord, any contractors, and – of course – your commission.

As the agent, approving payments takes just a couple of clicks, and because PayProp is integrated directly into the UK banking system, landlords and contractors can get their money within a couple of hours of the rent coming in. Incoming payments are ringfenced too, ensuring that you never accidentally pay one landlord with another landlord’s money.

PayProp also generates a complete and uneditable record of all transactions, giving you access to your full payment history at any time. Your PayProp dashboard is updated in real time and accurate to the penny. Get a bird’s eye view of your business showing all incoming and outgoing payments, or dive into detailed reports on money flows, portfolio growth, arrears and more.

Automated communication

PayProp doesn’t just generate records for you, it also automatically compiles them for your landlords and tenants using the same live payment records. Instead of spending hours calculating invoices and receipts from bank statements, PayProp allows you to deliver accurate and professionally branded invoices and statements in seconds.

To cut admin time even further, PayProp users can give landlords and tenants self-service access to their statements by inviting them to the PayProp Owner app and Tenant portal respectively.

And communication goes further than just reporting payments. When tenants don’t pay on time, you can send instant payment reminders via text message and e-mail directly from the PayProp platform at the click of a button. Tenants, landlords and agents can also create maintenance tickets and discuss repairs using PayProp’s new maintenance feature launched earlier this year.

Built to integrate

Every letting agency is different, and so is every agency’s tech stack. When you choose PayProp, you’re choosing a platform that works with the proven processes you already have. As a PayProp client, you get access to the platform’s API – meaning that you can access your PayProp data through your other systems, including CRM, accounting and maintenance apps.

PayProp has also built third party integrations with some of the most popular systems used by letting agents across the country, including Fixflo, SME, Padboss, Billing Better and Xero – with more on the way.

More out of work, more out of life

PayProp has a growing range of features, but they’re all aimed at one thing: helping letting agents get more out of work and more out of life. PayProp-powered agents save hours every week that they would otherwise have spent on time-consuming admin. When their competitors are putting together landlord statements by hand, they’re out winning new clients and giving great service to their existing ones. The average PayProp-powered agency grows by 25% per year.

But it’s not just about doing more and growing faster. Lettings work isn’t known for having a great work-life balance, but with PayProp running like clockwork in the background agents get the time – and the peace of mind – to do the things that matter to them.

Unlimited training and support included

As a busy letting agent, you need PropTech that you can count on. No matter how good a platform looks on paper, it’s the support that makes or breaks it. With PayProp, agents join for the features, but they stay for the customer service.

When you call or e-mail PayProp support, you’re not contacting an outsourced call centre on the other side of the world. You’re talking to an in-house, UK-based team of experts totally committed to helping you get the most out of the platform.

PayProp offers comprehensive platform training for all new clients during onboarding, as well as free catch-up sessions for any new users you hire – and you can add as many platform users as you want to your account at no extra charge.

Want to learn more about PayProp? Book a free demo to see it first-hand – and claim your exclusive Kerfuffle deal. Click here.