‘No business requirement’ to answer Reapit’s tribunal FOI request on rent increases, says government
The Ministry of Justice (MoJ) has said it ‘does not hold’ the information requested by global PropTech supplier, Reapit, about the numbers and types of rent increase cases heard by the First-tier Tribunal (Property Chamber).
Reapit made the Freedom of Information (FOI) request in a bid to understand the additional workload that is likely to be created by the government’s Renters’ Rights Bill, which is due to undergo further scrutiny when it enters the committee stage in the House of Lords shortly.
Among other measures, the Bill requires landlords or agents to serve all annual rent increases under a Section 13 notice. It further proposes abolishing fixed term assured tenancies and replacing them with open-ended contracts.
Reapit queried how many rent increase cases the tribunal had ruled on over the last 12 months, how many inspections had been undertaken, and the outcome of those cases.
In its response, the MoJ said it does not ‘hold any information in the scope’ of the request and that ‘this is because there is no legal or business requirement to do so.’
Reapit’s Commercial Director, Dr Neil Cobbold, said: “It is worrying that the Ministry of Justice has not been keeping track of the number of market rent cases to assess demand before the Renters’ Rights Bill becomes law. And it is most concerning that it feels there is no business requirement to do so since the Renters’ Rights Bill has the potential to significantly increase the demand for First-tier Tribunal hearings.”
Increased demand incoming
In 2019, Scotland introduced comparable tenancy reforms to the current Bill’s move to open-ended tenancies. In the event, it had the unexpected impact of pushing up rents. A recentreport from the Nationwide Foundation and Indigo House showed that the number of tenants receiving annual rent increases rose from 23% in 2019 to 28% in 2024.
A similar trend in England – where the Office for National Statistics (ONS) estimates there are 4.7 million private rented sector tenants – could see the First-tier Tribunals facing up to 1.3 million market rent cases a year.
Knock on impact to leaseholders, park home owners and more
“Under the Renters’ Rights Bill, there is every incentive for tenants to challenge an increase,” explained Cobbold.
“The rent increase can either be discounted if ruled above market rates, or delayed until there is a ruling from the tribunal. This could leave landlords, tenants and agents in limbo and England’s tribunal system log-jammed with pending cases.
“That is why we’ve written to peers suggesting an amendment to the Bill – tenants should not be able to challenge rent increases at tribunal if the increase matches the rent increases published by the ONS or is no higher than CPI inflation +2%.
“This would help manage demand for tribunal hearings, reduce the number of cases that have no merit and provide certainty for tenants, landlords and agents.
“If something is not done to either manage demand or increase capacity, not only will market rent cases leave some in the PRS in limbo – but it will also create knock-on delays for other important tribunal cases including disputes over leasehold, park homes, HMOs, land registry changes, agricultural drainage and applications under the Buildings Safety Act. Lack of a swift resolution on these types of cases could potentially delay housing developments and property sales across the country.
Opportunities for agents, as landlords adapt
“Section 13 rent increases notices will be a new process for many landlords. and therefore represents a significant opportunity for agents to demonstrate their market knowledge in advising landlords on what a fair market rate for their property is. Avoiding a tribunal case is in everyone’s interest.
“To support agents with this, Reapit is developing new rent review tools that will enable agents to provide and store comparable evidence on similar properties. This will help them to demonstrate to landlords and tenants that their rent increases align with market rates.”
About Reapit:
Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and letting agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.
In the United Kingdom and Ireland, Reapit’s market-leading technology product suite provides estate and letting agents with powerful tools covering lead generation, sales, lettings, property management, client accounts, key management reports and analytics, underpinned by a robust security infrastructure.
Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management, enabling them to run their businesses, identify opportunities for growth, efficiently sell homes, manage rental properties, collect rent, communicate with their clients, and deliver an outstanding customer experience every time.
For more information visit https://www.kerfuffle.com/suppliers/reapit-ltd
