The early results of an industry-wide piece of research being carried out by tmgroup and mio have revealed that property professionals have made significant changes to their wellbeing offerings in the wake of the covid-19 outbreak.
‘The New Normal’ survey, running until 22nd November 2021, has already attracted responses from over 300 property professionals – including residential conveyancers, commercial real estate professionals, estate agents, lenders, surveyors, developers, and more.
So far, 44% of survey respondents have stated they've introduced flexible working hours as a direct result of the pandemic and Stamp Duty Holiday. Beyond this, regular wellbeing calls (20%), social events (21%) and encouraging time outdoors (20%) have also been cited as key initiatives being introduced to help support individuals.
This is promising to see in an industry that’s faced tremendous pressures across 2020 and 2021, as Joe Pepper, CEO of tmgroup comments:
“It’s nice to see that property professionals across the breadth of the industry are adopting people-centric measures to support their teams through these challenging times. In a world where operating with reduced staff in the midst of the Stamp Duty Holiday rush has led to increased working hours and high levels of stress, property professionals need this more than ever – especially with the Christmas rush already building up and keeping everyone busy”.
One year on from ‘Thriving in a Pandemic’ report
“The New Normal” follows the “Thriving in a Pandemic” report – one year on – to see how property professionals are faring as the dust settles in a covid world. The research aims to capture a snapshot of industry thoughts and insight at these unique moments in time – including questions around operational challenges, homeworking, the future outlook of the property market, wellbeing and more.
Last year’s research attracted over 600 responses and highlights included:
- · Delays, unrealistic clent expectations and workloads being cited as the biggest challenges
- · Growth, integration, and better use of technology outlined as key goals for 2021
- · Flexible working welcomed as a key positive of 2020 events
Click here to take part in “The New Normal” research for your chance to win a zip wire experience, animal encounter, Fortnum & Mason hamper and more!
About tmgroup
tmgroup make the complexities in the property transaction beautifully simple; bringing together over 20 years’ experience as a leading provider of property searches in England, Wales and Scotland, as well as related data and technology services, to support all connected parties across the chain – including residential conveyancers, real estate professionals, and estate agents – with the latest, innovative solutions to help improve communication, efficiency and collaboration.
About mio
Operated by tmgroup, mio is a data driven sales progressions platform with an integrated consumer app. mio provides a shared view of the chain which empowers all parties involved in residential property transaction to improve transaction times, reduce fall throughs, streamline communication and deliver an enhanced consumer experience.
For more information, click here
