Veco To 'Supercharge' Agencies With New Product Launch

Veco unveils an all-new, multi-discipline CRM software designed to ‘save agents time and money’. The new feature-rich product has been launched for on-the-go agents to maximise efficiency and boost productivity across their branches. 

The new cloud-based software, Veco Plus, delivers leading-edge technology to streamline processes and automate tasks across core business functions related to sales, lettings, property management and client accounting.

Veco Plus aims to achieve these results through its extensive feature range, including genuine CRM attributes which will help agents manage leads, identify opportunities and progress all potential revenue streams.

With responsive access to the software available from any device, Veco Plus delivers self-service functionality, which will present an ‘always open’ perception to full-service agencies. Richard Murray comments: “The new self-service options can facilitate better communication between external contacts and agents through messaging features, email notifications, and checklists, ensuring efficient progression and timely responses to queries.

“We have designed our self-serve feature with a wider user profile in mind, so the same platform can be accessed by different users, such as applicants or landlords, as well as agency personnel, each with unique access to their relevant data, documents and task lists.”

Veco Plus is the first software covering core business functions, to deliver built-in, pre-tenancy functionality that allows agents to streamline routine administrative tasks through their unique business process workflow, internally and externally. 

The pre-tenancy functionality and self-service feature, enables applicants to interact with an agent at their convenience, bringing flexibility into the online application process. Applicants can quickly and easily submit information, upload documents, enter referencing details and make payments at any time. 

Richard Murray says: “We have helped our clients carry out core business processes efficiently and to the highest standards for over three decades. We’re known for our unique approach to automation, which will continue to feature in the new software. 

The upgraded Automate Plus process management feature, will include multi-output tasks, error reporting and multi-brand management. 

“Agents can automate their repetitive business processes, internal and external communication, compliance, and general reporting. Agents who have invested in automation have seen significant and faster growth than those agents who haven’t automated their processes. Powering the relationships between people and property, Veco Plus provides software to help agents scale their businesses.” 

Agents are being invited to preview Veco Plus exclusively before the official launch next year. Richard Murray continues: “Veco Plus will be available to Letting Agents in early 2024, and our evolved one-system, which will include full Sales functionality, later in the year.”

Following market research on Veco Plus, the feedback has been exceptionally positive.

Natalie Mansfield, Director of Brink Riley, commented: “Self-service is the future, particularly with Rent Reform and the challenges we will be facing as agents. We are deeply impressed with the platform’s pre-tenancy functionality and the flexibility for tasks to be completed on a self-serve basis by the applicant or by agency staff.

“This new self-service feature in Veco Plus manages all pre-tenancy admin through an agent’s defined business process workflow, internally and externally. We are looking forward to implementing Veco Plus across our business over the next 12 months.”

Julian Pickles, Finance Director of Johns & Co commented: “Over the years, Veco has gained credibility by knowing how agents’ end-to-end processes need to work, and the new platform ensures all the repetitive business processes have a lot less human impact or interaction.

“The new Veco Plus platform is the perfect partner for us. We will be able to build our own unique business processes and protocols, which will help us manage staff activity and deliver best practice in the business. Veco Plus offers the best of both worlds - a device-agnostic SaaS product built for agents, with the option for agents to build their own workflows.”

Veco is a leading, innovative property software provider for core business functions related to sales, lettings, property management and client accounting. Launched in 2007, Veco pioneered the ‘one-system’ – a multi-discipline software application that is used by corporate and independent sales and letting agents throughout the UK.