Alto Software Reviews

We have been with Vebra Alto for a number of years, the software just keeps on growing, its user friendly for estate agents and makes makes our job so much more structured with Alto. The team are always on hand to support us and keep in contact regularly with updates etc.

We made the decision to move to Alto after only a couple of years with our previous supplier, so I’ll admit I wasn’t looking forward to changing software again—it had been a stressful experience in the past.

However, I needn’t have worried. From start to finish, Clare took care of us with outstanding professionalism and patience. She was approachable, supportive, and incredibly helpful—never once making me feel like a nuisance, despite the many questions I asked. Clare has been brilliant throughout, and we truly couldn’t have asked for anyone better.

The transition to Alto was smooth and straightforward. The ability to log in and track our progress through the onboarding checks made things refreshingly easy. As a very busy office, finding the time to manage a software change was always going to be a challenge—but the process was incredibly time-efficient and well-structured.

The training was also excellent. We were all able to jump in and complete our Alto Skills without any issues. One bit of feedback from the team: they’ve mentioned it would be helpful to have a direct support line for quick queries, rather than having to log an email—especially when time is tight, and a quick answer would make all the difference.

Overall, we’ve been really impressed with Alto. It’s intuitive, user-friendly, and easy to navigate. In fact, not one of my colleagues has had a single complaint—which says a lot! We're all genuinely happier using Alto.

A big thank you to everyone involved—it’s been a fantastic experience. 10/10!

I had an outstanding experience with Lisa Gray from Alto Software! She was incredibly understanding, knowledgeable, and extremely supportive throughout the entire process. Lisa truly went the extra mile, even assisting me outside of work hours to make sure all of my worries and concerns were fully addressed. Her dedication, professionalism, and caring approach made a potentially stressful situation for me, so much easier. It is rare to find someone so committed to delivering exceptional service and I am deeply grateful for her help and kindness. I highly recommend Lisa to anyone needing support with Alto Software. She is one of the best!

Our Onboarding Coordinator, Clare Parker, has been nothing short of a gem. As a complete novice using CRMs, she has shown me nothing but patience and gentle guidance. She checks in regularly and I feel so completely supported in this massively steep learning curve. Thanks Clare!

I recently took part in a series of Alto software training sessions led by Madeline. The sessions were clear and well organised, and the pace was easy to keep up with.

Madeline was patient throughout and answered plenty of questions along the way, which helped clarify a lot of the features.

Thanks to Madeline for her help and for making the sessions easy to follow.

Madeline was superb, great at explaining what to do, easy to navigate the platform with her, she was very patient, clear and concise. Great asset to your team!

The session with Madeline was informative and well structured. It was helpful to get a clearer overview of the system, and Madeline explained everything clearly and professionally. We're still working through some areas internally, but the support and resources shared were appreciated.

"EMA has truly exceeded my expectations! From her incredibly friendly aTTOpproach to her lightning-fast customer support, every interaction has been a breeze with her. The ALTO features are robust and intuitive, making complex tasks feel simple. I've seen a significant improvement in efficiency and overall satisfaction since I started speaking to EMA from ALTO . Highly recommend it to anyone looking for a top-tier solution!"

Melissa has been a great help in the whole process of from start to finish. Shes been very understanding if weve been busy and rescheduled at her earliest convenience, she has been very responsive and helpful when asked questions, honestly shes been fantastic. The whole process and learning from everyone has been very good.
we look forward to getting started properly.

"The support that comes with ALTO is truly unparalleled. Implementing new software can be daunting and exhausting, but ALTO makes the process smooth and manageable. The onboarding coordinator I had—Clare Parker—was incredibly personal and helpful. I felt genuinely supported every step of the way, without ever feeling pestered or overwhelmed. Her approach struck the perfect balance of guidance and space."