reHeroes
reHeroes is fast becoming the #1 AI-chatbot choice for real estate, with over 2,000 property managers and 120,000... Read more
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Overview
reHeroes is fast becoming the #1 AI-chatbot choice for real estate, with over 2,000 property managers and 120,000 users.
We provide chat solutions using a natural language AI experience to assist property managers and agents with the handling and nurturing of tenant requests, portal enquiries and website leads.
Our core product is an AI-powered chatbot called “Alex”. Alex communicates directly with new business prospects and existing tenants and takes care of the transactional “busy work”. He is like having a 24/7 team assistant.
Alex troubleshoots tenant maintenance issues and can answer general tenancy related self-service questions like “how much is my rent and when is it due?”. This streamlines operations and automates monotonous tasks, allowing property managers to focus on high-priority projects and mitigate unnecessary stressors.
Users interact with Alex via existing channels – including Messenger and your website. There are no apps, portals and logins which is driving user-adoption.
We integrate seamlessly with MRI Sales & Lettings and Reapit.
Save time, enhance your customer service and get more leads!
Problems we solve for agents
Property managers are regularly interrupted with unplanned phone calls, texts and emails to handle general tenancy related questions or maintenance issues. When this happens multiple times a day it disrupts their workflow and focus.
Our AI chatbot offers a 24/7 first line of support for tenants with instant responses. Alex troubleshoots them through maintenance issues and can answer general tenancy related self-service questions like “how much is my rent and when is it due?”. This streamlines operations and automates monotonous tasks, allowing property managers to focus on high-priority projects and mitigate unnecessary stressors.
Reviews
£79/mth for 100 properties, £0.30/additional property
£259/mth for 700 properties, £0.25/additional property
£384/mth for 1200 properties, £0.22/additional property
+ VAT + £199 onboarding fee
ROI
Our AI frees up the equivalent of 1 day per week (equivalent) for a property management team managing 800-1200 properties.
Setup / Onboarding
30 mins
Training & Support
For our customers (property managers and agents), our AI solution seamlessly integrates dataflows into their existing workflow systems (MRI, Reapit, Maintenance). It operates in the background handling requests on their behalf. It’s just there – adoption is frictionless. We have a 30 min onboarding call to configure your new chatbot "Alex" with your existing agency processes.
On the user side, we use Messenger – because we find ~85% of users already have it loaded on their phone. There is no separate app to download or portal to log into.
Additionally, we provide our new customers with an onboarding kit and human support to ensure tenants know about Alex. We have monthly “get to know Alex” webinars for new customers and staff. We provide everything you need to promote Alex to tenants – welcome emails, email auto-signatures, magnets, website plugin and more. All of this is backed by our Customer Success team.
In life, we also have an analytics engine to monitor usage patterns, identify areas for improvement and recommend appropriate actions.
Ben Burton
Co-Founder, Head of UK Sales
Dom Chmielewski
Co-Founder, COO
Product range
Our core product is an AI-powered chatbot called “Alex”. Alex communicates directly with new business prospects and existing tenants and takes care of the transactional “busy work”. He is like having a 24/7 team assistant.
Alex can also go on your website. When on your website, our natural language AI will handle sales and general enquires - capturing leads and helping with your website navigation.
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