We have been using the platform for a few years now and although initially dubious, have been more than pleasantly surprised with the ease of use, processes are streamlined and easier for our team and tenants alike. The support team are speedy to respond and very helpful in explaining the system.

Such a time saving piece of tech, it takes so much of the hard work out of End of Tenancy nightmares. The team are so helpful and supportive too, which is always helpful if we ever need a little assistance.

Every now and then you come across a platform that is a genuine game changer and The Depositary is exactly that. Undoubtedly The Depositary will become a platform used by everyone in our industry.

The automation is sleek - the importation and "reading" of your inventory and then the delivery into chargeable deductions is concise and beautifully executed. It literally saves hours and hours of time and removes human error.

The game changer though is how a proposed deduction is viewed by the tenant. The presentation is such that it is so much easier for the tenant to make an informed decision as to whether the deduction is fair, by providing before and after commentary and photographic evidence from the check in and check out.

The communication between Property Manager and tenant is therefore much improved, the emotion is removed by the method of delivery.
And one click "send to dispute" is incredible. No longer will property managers have the feeling of dread when adjudication is needed.

Support is spot on - and in real time. Cannot fault it and can only praise.

Absolutely brilliant piece of kit, and a huge well done to Kristjan, Carla and the rest of the team.

Test discription

Wow, where to start?
The Depositary has been a game changer to our business.
Streamlining the checkout process from beginning to end and helping our property management team concentrate on more important things rather than spending time on emails, firefighting, back and forthing.

It also adds the extra touch of professionalism by showing landlords and tenants that we use a system (that works), the automated emails, which are fully customisable, make life a lot easier.

Thank you to The Depositary

I cannot recommend The Depositary enough. Their user-friendly system makes it so easy to manage deposit deductions between the Landlord and the Tenant.

Carla Burnett has been amazing at answering all my support queries and putting things right for me. Thank you very much for your help.

Working as a property manager using The Depository, I can really appreciate it's assistance to track and streamline end of tenancy negotiations. The platform is fairly user friendly and can reduce the time spent on end of tenancy negotiations significantly. Occasionally you may experience a few technical glitches but overall it is a smooth running platform. Would be nice to cater for minor changes to the platform depending on how the managing brand operates, but all in all a decent bit of kit.

As a Team Leader of Property Management department this platform makes end of tenancy deposit negotiations so much easier and faster for not only the staff but Landlords and Tenants. The platform ensures nothing is missed and we can check at what stage everything is at and also gives landlords a way of viewing everything live from here, thus improving landlords and tenant satisfaction levels rise.

The platform is great and simple to use and makes Property managers manage their workload and speed of end of tenancy disputes so much faster.

FANTASTIC PLATFORM FOR END OF TENANCY!

Wish I had this years ago!!

Working as a property manager at Leaders using this platform has made end of tenancy so much quicker, easier and smoother, don’t know how we worked without it for so long!