Launch Spotlight - CY Training Works | Kerfuffle
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19th Nov 2021
14:00 - 15:00

Launch Spotlight - CY Training Works

 


Watch now 

 What is different about CY Training Works compared to other training providers?

Speakers:
Clare Yates - MD of CY Training Works


Learn more about Clare

Clare has over 30 years of experience in the residential property industry, Her career spans estate agency to new-build sales, holiday cottages, panel management and legal services.

She has personally visited over 2,500 estate agency branches throughout England & Wales. More recently, Clare has been a Business Developer for a supplier in the conveyancing sector, giving her a unique, 360-degree view of the residential property industry.

Clare has worked with some of the very estate agents and best law firms in the country, helping them to generate more business, improve customer care, improve sales progression and cross-sell more related services.

Visit the CY Training Works landing page for more information and to see reviews. Click here

Why tune into this webinar?

We discuss the following:

- Why improving customer service can deliver business growth, higher fees and more referrals.
- How great communication can help in managing difficult people
- How collaboration with stakeholders can speed up pipeline conversion and reduce fall-throughs.

Did you know? 

- 75% of customers are willing to spend more to buy from companies that give them a good customer experience. (Zendesk CX Study 2021)
- 50% will switch to a competitor after one bad experience (zendesk)

Where can I watch this webinar? Watch on the Kerfuffle Facebook page, LinkedIn or YouTube.

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