Callwell
Callwell is a unique service that puts YOU in control of the leads that come in to your business. From one dashboard... Read more
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Overview
Callwell is a unique service that puts YOU in control of the leads that come in to your business. From one dashboard you can see every potential client that emails in, when, how and by whom they were dealt with and what the outcome was. If that wasn’t enough, you can also see which sources are performing best in terms of quality and quantity AND which members of staff are punching above their weight and grabbing leads most quickly.
Oh, and Callwell also amazes your clients by connecting your team with them on a phone call within seconds of them emailing the lead in.
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Problems we solve for agents
Our focus is on lead management, and we believe this is best served with a system that specialises in lead management. Make that great first impression with an instant call to the person seconds after their enquiry was sent via a portal or your own website. Get full visibility on how your leads were actioned to ensure nothing is missed. With tools like our end of day round up, along with a second call if the initial automatic call has been missed, really help your teams get ahead of their competition and get to the valuations first.
Reviews
Outside of the special offer for Easter & Spring. Our pricing can be found at:
www.Callwell.co.uk
Setup / Onboarding
We aim to get new clients set up within 1 working week.
Training & Support
We offer a comprehensive training programme with a series of self learn and zoom/teams training. Our support team is always on hand to help to ensure your getting the most from your membership.
Awarded in 2019
Best Estate Agency Suppliers Guide 2020: Highly rated (Software & Technology)
Product range
Automatic calls to all or specific lead types - we generate a call to your office, you hear an automated message asking you to press 1 to be connected to the applicant. The only number the applicant sees is your own, this ensures priority is given to incoming leads and helps make that great first impression with a fast response.
Full reporting - gives complete visibility on your leads, how they were actioned, who actioned, easy ROI calculations to see the greatest supplier of leads and the most successful leads. Includes call times, outcomes and opportunities.
Lead responses - via email or SMS (SMS small additional charge), branded with customisable messages, can go out of hours or always on.
Alerts - would your team like a nudge to ensure service levels are maintained, get a nudge, as quickly as 15 minutes if an enquiry hasn't been actioned and received a successful call.
Integrations with your CRM - Reapit already in place, but others can be easily achieved subject to an open API.
Morning Calls - make sure your overnight and weekend leads are actioned at the start (you specify the time) of the next working day.
Tenant and student qualifiers - find out more about your tenants, sort the student letting enquiries from standard letting enquiries. Our automatic qualifiers can help.
Solutions
Category
Departments
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