We reached out to the kerfuffle community and asked them to share any inspiring stories with us to try and help spread some positivity during this difficult time. We were overwhelmed by the response and it illustrated just how amazing our industry truly is. Here are our supplier shout outs this week:
Ravensworth
Ravensworth has put measures in place to ensure the safety of their staff, supply chain and, of course, their customers. They have slashed the price of their Photofixr until the end of April and are offering FREE leaflet design services for agents who wish to send direct mail to their clients. In addition to all this, they are offering discounts on all their digital services. Keep up the excellent work guys!
Have a look at their kefuffle profile
Yomdel
After assessing the current situation, Yomdel has decided to discount ALL live chat prices by 25% - which applies to new and current customers until 22nd June. All setup fees have also been removed and they have waived the requirement for a long-term commitment on all new business. And so far, it’s been well received by clients. Well done, Yomdel.
Have a look at their kefuffle profile
The Partnership
With the UK in full lockdown, businesses are quite rightly worried about what this means for the future of our industry. However, conveyancing firm The Partnership had very interesting news to share. Of the 150 quotes they had provided, 87 people decided to go ahead and instruct them – although this was quieter than normal, it’s still an encouraging sign. And even though exchanges are quiet, the conveyancing firm saw a higher number of cases go on hold than normal, but had NO increase in the cancellation rate, which is very positive news indeed.
TwentyEA
To help support smaller independent agents during these uncertain times, TwentyEA is offering their marketing platform, Prospect, FREE of charge from 1st April until 30th June 2021 to any high street agent with fewer than 5 branches. This means there is no monthly subscription charge or a lengthy tie in period. Agents only pay for the print and postage on the letters they send.
Have a look at their kefuffle profile
Spectre
The team at Spectre have done a number of things to support their customers. The first being an automatic 60% reduction in all subscriptions on their standard terms, effective from the 1st April for 3 months. In addition, they’ve shared sales and lettings letter templates, guidance and advice across marketing, customer service and working remotely with all their customers. This is something they’ll continue to update and amend as the situation develops. Keep up the good work, Spectre!
Have a look at their profile here
Doctor Photo
Doctor Photo has just launched ‘The Big Comeback Series’ - an initiative to help clients when things return to relative normality. To help, they’re offering FREE photography training via Zoom conference call. So far, the response has been incredible and suggests that agents are investing their time into training and development. As time progresses, Doctor Photo will be offering more free initiatives so watch this space!
Have a look at their kefuffle profile
Mio
Mio is focused on supporting the agency community during this difficult period. They are offering its service FREE of charge until the end of 2020 in order to help new and existing agents when conducting home-working sales progression.
LettsPay
LettsPay is focused on supporting our industry members and colleagues by helping them to continue to function. They’re kindly offering their solution FREE of charge for the first 3 months for new agents who sign up. In addition to this, they have slashed their set up fee by 50%.
Have a look at their kefuffle profile
KPR Global
KPR has created an app to help letting agents carry on as normal as possible. So how does it work? Tenants use the self-assessment report within the app to report any changes to their property, minimising the need for agents to enter a tenant’s home during the Covid-19 outbreak. Not only does this help an agent fulfill their landlord obligations, but it also strengthens their relationship with tenants and allows them to preserve high service levels. KPR are offering the app FREE of charge to new and existing customers for the time being. The team at KPR has seen an incredible response since they launched last Friday - amazing work, guys!
If you’re an agent and a supplier has been great at supporting you in these tough times why not leave them a review to share your experiences.
